How Alipay Works

When you make a payment using Alipay, your money is deposited and held securely in Alipay's account. The money is only released to the supplier after you confirm your order was delivered in satisfactory condition.

Full Tracking on all Deliveries

Track delivery of your order at any stage using a unique tracking number for one of the following leading shipping companies: DHL, UPS, EMS, TNT, FedEx and SF Express.

Safe Payment

You will be notified by email when your order is shipped and payment is only released to the supplier after you have confirmed delivery.

Fast Action on Disputes

Get help reaching a settlement if ever a transaction dispute arises. Learn more about our Online Transactions Dispute Rules.